Responsibilities

• Follows QA-Processes and focus on Product Quality Assurance by using test systems (eg. SOAPui);
• Will derive test-cases from the given BRS description for each project;
• Is responsible for maintaining the test case database per project in TestRail;
• Is part of a bigger Delivery-Team, which will handle SW transition (transfer services from project-phase into operational state according to SLA);
• Being part of the Delivery-Team, he takes responsibility for a well-defined part of the whole Service being delivered to the customer;
• Will ensure that the Service quality is met at the end of the transition-phase;
• Ensures quality for SW packaging;
• Responsible for the transition of the SW into production according to SLA agreements;
• Ensures that service-quality levels (as defined in the SLA) are met on production;
• Issue handling:
• Analyzing logs when issues occur on the field;
• Searching solutions and/or forwarding to the development team;
• Tracking the bug-fixing process;
• Testing patches received from the development team.

Requirements

• Fluency in English;
• Good knowledge and experience of Linux/Windows OS;
• Good knowledge on networking:
• OSI model and TCP/IP routing, NAT and firewall concepts;
• Bash scripting;
• Flexibility is essential to adapt to changes in requirements and priorities: intelligent, correct, and elegant algorithmic thinking, thriving for quality and self-improvement, responsible, dedicated, loyal, hardworking, optimistic, sense of humor, calm, and discipline.

Personal skills desired

• Experience or knowledge about Agile Scrum or Kanban principles and like to work in a team environment;
• Self-motivated, ability to drive fact-based decisions, excellent problem-solving skills;
• Good interpersonal skills, flexible and willing to adapt and respond to change;
• Taking ownership and responsibility for solutions provided;
• Experience doing code reviews and mentoring less experienced peers.

Nice to have

• QA Certifications like ISTQB or SOASTA ;
• Programming knowledge in Groovy or Python;
• Knowledge on ITIL basic concepts or ITIL foundation certification.